Sustainable Accommodation Policy

Document Code: LC-SACCP-07
Version: 1.0
Effective Date: 15/11/2025
Approved By: Director – Partnerships

1. Policy Statement

Lux Crafter Private Limited is committed to advancing responsible, ethical, and sustainable tourism. This Sustainable Accommodation Policy defines mandatory environmental, social, cultural, governance, and operational standards for all accommodation partners engaged in delivering guest services. Compliance with this policy is a prerequisite for onboarding, contracting, and continued commercial collaboration.

Our objective is to work exclusively with accommodation partners that demonstrate transparent governance, ethical labour practices, community responsibility, environmental stewardship, and alignment with internationally recognised sustainability frameworks.

2. Scope

This policy applies to all accommodation partners, including hotels, resorts, lodges, homestays, camps, villas, and serviced apartments. It covers all facilities, employees, subcontractors, suppliers, and operational activities associated with guest services and their impact on communities, culture, biodiversity, and the environment.

3. Legal and Ethical Governance

Accommodation partners must:

• Comply with all applicable local, regional, and national regulations

• Operate with integrity, transparency, and accountability in all business practices

• Maintain zero tolerance for bribery, corruption, fraud, or conflicts of interest

• Hold valid licenses, permits, insurance, and certifications and provide them upon request

4. Labour Rights and Human Rights

Partners shall ensure:

• Safe, fair, and respectful working conditions

• Prohibition of forced labour, human trafficking, and child labour

• Fair wages, legal employment contracts, regulated working hours, and freedom of association

• A workplace free from discrimination, harassment, or abuse

5. Environmental Management Standards

Waste Management:

• Waste segregation at minimum into organic and recyclable streams

• Reduction, reuse, and recycling practices

• Elimination of single-use plastics and provision of refillable water solutions

Water and Energy Efficiency:

• Installation of water-saving fixtures and monitoring systems

• Use of energy-efficient lighting and appliances

• Adoption of energy-control systems where feasible and staff/guest awareness initiatives

6. Community, Culture, and Child Protection

• Zero tolerance toward child exploitation, supported by staff awareness and training

• Operations must not restrict community access to essential resources or livelihoods

• Respect for local culture, heritage, and traditions

• Prohibition of the sale of illegal or protected cultural artefacts

7. Biodiversity, Animal Welfare, and Food Responsibility

Accommodation partners must:

• Avoid serving or promoting endangered or protected species

• Ensure animal-related activities meet international welfare standards

• Prioritise locally sourced, seasonal, and ethically produced food

8. Health, Safety, and Risk Management

Partners are required to:

• Comply with fire, building, and emergency regulations

• Maintain 24/7 guest safety and security protocols

• Ensure safe drinking water, hygienic food preparation, and high housekeeping standards

• Proactively maintain infrastructure and facilities

9. Responsible Guest Communication

Accommodation providers must offer guests clear guidance on safety, culture, sustainability practices, and responsible environmental and community behaviour.

10. Continuous Sustainability Improvement

Lux Crafter actively supports accommodation partners in strengthening sustainability performance through dialogue, sharing best practices, guidance on certifications (e.g., Travelife), self-evaluation tools, and training resources.

11. Monitoring, Compliance, and Enforcement

Partners agree to provide documentation upon request and report serious incidents immediately. Non-compliance may result in corrective actions, suspension, or termination of partnership, depending on severity. Lux Crafter reserves the right to terminate relationships where ethical, legal, or reputational risks arise.

---

For detailed policy guidance, clarification, or implementation support, please contact:
Vijay Karen
Managing Director
📧 md@luxcrafter.in